Playa Palms Beach Hotel Playa del Carmen, Playa del Carmen - Reviews, Room Options & Prices 2025

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About the Hotel

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Playa Palms Beach Hotel, a 4-star beachfront property in the heart of Playa del Carmen, features a private beach club, beachfront pool, and tour desk located steps from the vibrant 5th Avenue's shops and restaurants.

Modern Oceanview Accommodations

Two curving, whitewashed three-story buildings contain soundproofed rooms with flat-screen TVs, safes, and air conditioning. Each unit at Playa Palms Beach Hotel includes a private balcony or terrace, with select rooms offering ocean views.

Balcony Breakfast Service

Continental breakfast featuring fresh fruits, yogurt, granola, and homemade breads is served directly to guest room balconies. The property offers a variety of drinks at an additional cost.

Beach and Pool Facilities

The beachfront pool and private beach area provide loungers and umbrellas. The tour desk arranges activities including scuba diving, snorkeling, and visits to archaeological sites.

Central Beach Location

Located directly on the beach, Playa Palms Beach Hotel sits within walking distance of the main ADO bus station, with regular service to Cancun, Akumal, and Tulum. The property provides easy access to popular attractions like Xcaret and Chichen Itza.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Studio

Max:

2 persons

49 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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One-Bedroom King Suite

Max:

3 persons

63 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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King Studio

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Playa del Carmen2000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.0 mi

Cancun (CUN) 35.1 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Private beach
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Av. Benito Juárez

Los Fundadores Park

3200 ft

Beach

Kool Beach Club

3200 ft

Gallery

La Galeria de Playa Art Gallery

2100 ft

Avenida entre 24 y 34 calles 5a

Caminarte

2100 ft

Beach

Mamita's Beach Club

3900 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2500 ft

Zona Arqueologica Playa del Carmen

4300 ft

Church

Nuestra Senora del Carmen Catholic Church

1.0 mi

Gallery

Tierra Huichol

3700 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

3800 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

4000 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1100 ft

Mall

Quinta Alegria Shopping Mall

1500 ft

Museums

3D Museum of Wonders

1600 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1500 ft

Night club

Coco Bongo

1000 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

800 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1100 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1300 ft

Gallery

Riviera Art Gallery

1400 ft

Beach

Playacar

2000 ft

Aquarium

Aquarium Beach

1000 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1800 ft

5ta Avenida

Galeria de Arte 5ta Avenida

2000 ft

Night club

Blue Parrot

200 ft

Night club

Mandala Playa del Carmen

400 ft

Shopping Area

Plaza Calle Corazon

600 ft

Night club

Salon Salsanera

800 ft

Casinos

Grand Riviera Casino

1400 ft

Night club

Club 01

1100 ft

Restaurants

Indigo Beach

400 ft

Calle 14 & the Beach

Off The Vine

200 ft

Calle Quinta Avenida y Calle 40

Lido Club de Playa

700 ft

Avenida 1 Norte Bis Entre Calle 10 y 12

Blue Parrot Restaurant

500 ft

Calle 12

Aldea Corazon

1100 ft

5a. Avenida Col. Centro

Zenzi Beach Bar & Restaurant

1000 ft

10th Street And the Beach Centro

100% Natural

1000 ft

5a. Avenida Entre Calle 10 Y Calle 12

Tequila Barrel

800 ft

5 Avenida Between 10th And 12th

La No. 20 Cantina

700 ft

5a. Avenida Norte 12 Norte

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

7.2

Location

9.2

Service

8.4

Dining

7.0

Joshua

United States of America, February 2025

6.6/10

My stay at Playa Palms Beach Hotel was a mix of highs and lows. The friendly staff and clean rooms were definite positives, but the beach access was very disappointing, primarily due to the seaweed issue and the small patch of sand. I also had concerns about security with the sliding glass doors and the unlocked room on one occasion. Overall, while the location was convenient, I wouldn't say it met my expectations. 🌊😟

Rooms

5.0

My room was clean, and the kitchenette was useful, but the sliding glass doors did compromise my sense of privacy and security. I also found the sheets uncomfortable, which made for some restless nights.

Service

5.0

The staff was polite and attentive, though I experienced an unhelpful check-in process.

Location

8.0

The location was excellent, just a block from 5th Avenue, making it easy to access shops and restaurants.

Dining

5.0

Breakfast service was decent, but the quality of food offered was underwhelming, with some items being stale or lacking flavor.

Facilities

5.0

The small pool area didn't offer much space to relax, and the beach area was not well-maintained, leading me to seek other options for swimming.

Nancy

United States of America, January 2025

6.4/10

I had a nice stay at Playa Palms Beach Hotel. Its location is fantastic, just steps from the beach and a short walk to Quinta Avenida's shops and restaurants. The staff were attentive and friendly, making me feel welcomed. However, I did experience some issues, like the beach having washed away significantly and the breakfast not meeting my expectations. Overall, I left with mixed feelings, balancing the lovely ambiance with some disappointments.

Rooms

6.0

I stayed in an ocean view studio, which was clean, spacious, and offered a nice balcony. However, some furniture was showing age and needed updating.

Service

9.0

The hotel staff was very helpful and accommodating. They were multilingual and made everything easy, especially when I needed assistance.

Location

10.0

The location is unbeatable—right on the beach and close to everything Playa del Carmen has to offer. I enjoyed the convenience of being near shops and dining.

Dining

6.0

Breakfast was a bit disappointing. Though it was delivered to my room punctually, the options were limited and the coffee wasn’t great. I'd consider eating out next time.

Facilities

5.0

The hotel had a lovely swimming pool and good beach seating, but the beach area itself was not well-maintained due to seaweed. Additionally, there were a few issues with the hot water.

Tony

United States of America, December 2024

7.0/10

I enjoyed my stay at Playa Palms Beach Hotel, especially for its friendly staff and great location close to 5th Avenue. However, the beach access was limited, and the smell from the seaweed was off-putting at times. Overall, it's a clean and convenient place, but there are areas for improvement.

Rooms

8.0

The room was spacious with a kitchenette, comfortable seating, and a nice balcony, but some sheets felt rough.

Service

10.0

The staff was attentive, and they even decorated our room for a birthday, which was a lovely surprise.

Location

9.0

The hotel's location is fantastic, just a short walk from the vibrant 5th Avenue and right along the beach.

Dining

7.0

Breakfast was simple but delicious, and it was great to enjoy coffee and croissants on the balcony.

Facilities

6.0

The pool area was nice but small, primarily for sitting rather than swimming.

Paul

United States of America, November 2024

6.8/10

My stay at Playa Palms Beach Hotel was absolutely good. I enjoyed waking up to the soothing sound of ocean waves and indulging in breakfast served right on my balcony. The staff were incredibly friendly and efficient, making my visit comfortable. The only minor issue was that the Wi-Fi was spotty at times, but overall, the experience was excellent.

Rooms

10.0

I stayed in a beach view studio, which was cozy with a kitchenette and a decent amount of space. The outdoor terrace was a fantastic spot to relax, and I loved having my own little slice of the beach.

Service

10.0

The staff at Playa Palms were amazing; they were always friendly, very helpful, and went out of their way to ensure I was comfortable. It felt like I was treated more than just a guest.

Location

10.0

The hotel has a prime location right on the beach and just a couple of blocks from 5th Avenue, making it easy to explore local shops and restaurants. Despite being close to all the action, the area felt quiet and serene.

Dining

10.0

Breakfast was a lovely touch, served on my balcony each morning. It wasn’t just a continental breakfast; it felt fresh and was good to enjoy with the ocean view.

Facilities

9.0

The amenities were solid, with housekeeping and support whenever needed. The hotel also offered tours and transportation services, which made planning outings easy.

Samuel

United States of America, October 2024

7.0/10

My stay at Playa Palms Beach Hotel was a mix of highs and lows. The location was fantastic, just a short walk to the bustling Fifth Avenue and right on the beach. I appreciated the clean rooms and the friendly staff who were always helpful. However, I was disappointed by the beach access, as it felt limited and didn’t seem well-maintained. Overall, it was a quiet place to stay, but I left feeling like some aspects could have been improved.

Rooms

7.0

I found my room to be clean and simple, equipped with a kitchenette and a small balcony. While I enjoyed the partial ocean view from my balcony, I did notice the sliding glass door felt a bit insecure.

Service

8.0

The staff at the hotel were friendly and accommodating. They helped with airport transfers and were good at coordinating local tours, which was a big plus for me.

Location

9.0

The location was a major highlight for me. It was just a block away from the restaurants and shops on Fifth Avenue, yet still offered a quiet retreat from the busyness. Access to the beach was nice, though it was not as expansive as I had hoped.

Dining

7.0

I loved having breakfast delivered to my balcony each morning. It was a lovely touch to enjoy coffee with a view, though I did wish there were more dining options available at the hotel itself.

Facilities

6.0

The hotel had basic amenities, including a small pool and beach access. However, the beach area could have used more attention and maintenance to improve its overall appeal.